Return & Exchange Policy

Thank you for shopping with us! We want you to love your purchase. If you are not completely satisfied, please review our return and exchange policy below.

Returns

We accept returns within 14 days of delivery. To be eligible for a return, the item must:

• Be unused and unopened

• Be in the original packaging

• Include proof of purchase (order number or receipt)

Due to hygiene and safety reasons, opened or used skincare products cannot be returned unless they arrived damaged or defective.

Exchanges

If you received a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the product and packaging. We will gladly send a replacement.

Refunds

Once your return is received and inspected, we will notify you about the approval of your refund.

If approved:

• Refunds will be issued to your original payment method

• Processing time may take 3–7 business days depending on your bank or payment provider

Shipping Costs

• Customers are responsible for return shipping costs

• Shipping fees are non-refundable

Non-Returnable Items

The following items cannot be returned:

• Opened or used skincare products

• Sale or clearance items

• Gift cards

How to Start a Return

To request a return, please contact us at:

Email: hello@uniqueskincare.info
Order Number: [example: #1234]

We will provide instructions for sending your item back.