Shipping policy
Shipping Policy
Thank you for shopping with us! Below are the details of our shipping policy.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped using our selected shipping carrier.
You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping on orders over $75.
Estimated Delivery Times
Estimated delivery times may vary depending on your location.
Typical delivery times:
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Canada: 2–7 business days
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United States: 5–10 business days
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International: 7–21 business days
Please note that delivery times are estimates and may vary due to postal delays, customs processing, or high shipping volume.
Lost or Delayed Packages
Once an order has been shipped, we are not responsible for delays caused by the shipping carrier. If your package appears to be lost, please contact the shipping provider using your tracking number.
However, if you need assistance, you may contact us and we will try to help resolve the issue.
Incorrect Address
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the product and packaging so we can assist you.
Contact Us
If you have any questions about shipping, please contact us at:
Email: hello@uniqueskincare.info